8 Best Hospitality Management Courses, Classes & Certifications Online In 2023

Kickstart or advance your career in hospitality management in 2023 by exploring our comprehensive list of the top 8 online courses, classes, and certifications, handpicked based on ratings, reviews, and curriculum comprehensiveness to help you achieve your desired level of expertise in the industry.

Dmytro Perepelytsia

(Updated April 29, 2023)

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If you're looking to kickstart or advance your career in hospitality management, choosing the right course can make all the difference. With so many options available, it can be overwhelming to identify the perfect fit. That's why we've taken the time to research 13 popular hospitality management courses from different providers, with a total of 242,605 enrolled students who left 803 ratings and reviews. Our aim is to present you with a comprehensive list of the 8 best hospitality management courses, classes, and certifications available online.

Our evaluation process considered a range of factors such as rating, reviews, enrollments, learner feedback, course content, curriculum comprehensiveness, release date, and affordability. By combining these aspects with our expertise, we have handpicked the top courses that cater to varying levels of knowledge and goals in the hospitality management field. The result is a curated selection that will guide you through the process of choosing an ideal course to achieve your desired level of expertise in the industry.

Best Hospitality Management Courses, Classes & Certifications

1. Food & Beverage Management

Best for food and beverage expertise

Delving into the complex world of the food and beverage industry, this comprehensive course offers valuable insights to managers and entrepreneurs. Understanding the cultural significance and emotional resonance of food and beverage products is essential for businesses operating in this sector, as it goes beyond merely creating tasty offerings that entice customers. This course aims to address contemporary challenges faced by businesses in the food and beverage sector, providing valuable tools and models needed to successfully navigate these hurdles while maintaining a competitive edge and fostering customer satisfaction.

Through four engaging modules and an introduction, the course explores the dilemmas faced by food and beverage companies, providing participants with video lectures, interviews with managers and experts in the field, and guest speakers. By offering insight into specific topics and practical examples, this course aims to build a solid foundation and understanding of the intricacies of the food and beverage industry. Additionally, the weekly evaluated quizzes and discussion forums allow participants to reflect on the complexities of the sector while fostering a sense of community and collaboration. The course also offers a unique and immersive learning experience by featuring a documentary of the Modena District, allowing students to gain a deeper appreciation for the territory and its cultural significance. Successful completion of quizzes and participation in forums are key components for earning a course certificate in hospitality management.

User review:

I have successfully completed the online course program on Food & Beverage Management authorized by Università Bocconi with an average of 85.4%. Thanks to this course; I developed new marketing skills in this field by understanding the main dilemmas of the food & beverage industry such as; Tradition vs Innovation, Products vs Markets, Local vs. Global & finally Small Vs. Big. I also enjoyed the interviews, the quality of the production and the great locations. Grazie mille to Gabriele Troilo from here; the main instructor of the course for his clear explanations and concrete examples & to all of the guest speakers that he interviewed with, who widened my horizon by sharing their real life experiences within the industry. Finally, I would like to thank to Coursera & Bocconi University for making this excellent course available online. [1] ... Read More

Best for:

This course is the best for building expertise in food and beverage management within the hospitality and tourism industry, addressing contemporary challenges faced by businesses and offering valuable tools and models to navigate these hurdles.

Course overview:
Level All Levels
Students 128,936
Rating (4.8)
Duration 13h 0m
Platform Coursera
Institution Università Bocconi
Price 7 days free trial
Subscription: $33.25/m annually, $59/m monthly

2. Tourism and Travel Management

Best for comprehensive tourism strategies

This engaging course offers a unique opportunity for participants to explore the dynamic and growing industry of tourism and travel management, with a focus on the premier destination of Queensland, Australia. Through seven comprehensive modules, students will be exposed to the challenges and solutions facing the tourism and travel sectors, learning from both expert academics and leading industry professionals. With case studies from prominent hospitality management companies and interviews with key representatives in the public sector, students will gain invaluable insights into tourism planning, management of services and experiences, technology's impact on decision-making, and workforce and risk management.

Designed for professionals in the tourism industry, newcomers to the field, and individuals with a passion for travel, this course covers various aspects of hospitality management in a comprehensive and engaging manner. The participating academics, who are esteemed experts in their respective fields, will guide learners through a journey of self-discovery and expand their understanding of the critical aspects of tourism and travel management. By the end of the course, students will have a deeper knowledge of this resilient and vital industry, which not only provides exciting opportunities for millions of people globally but also shapes the economic fabric of numerous destinations worldwide.

Best for:

This course excels in providing a comprehensive understanding of the dynamic industry of tourism and travel management, with a focus on the premier destination of Queensland, Australia. It covers various aspects of hospitality management, offering invaluable insights into tourism planning, management of services and experiences, technology's impact on decision-making, and workforce and risk management.

Course overview:
Level Beginner
Students 50,261
Duration 28h 0m
Platform edX
Institution The University of Queensland
Price $99 or free without certificate

3. Managing Human Resources in the Hospitality and Tourism Industry

Best for managing hospitality HR

This hospitality management course delves into the essential human resources concepts and theories relevant to the hotel and tourism industry, enabling learners to effectively analyze contemporary issues in the management of human capital. The curriculum covers a range of topics, including the impact of organizational culture on human capital, effective staffing strategies, leadership skills, employee motivation, and various cultural approaches to human resource management (HRM).

By examining both macro- and micro-perspectives, the course aims to equip professionals in the hospitality and tourism industry with the necessary knowledge and skills to navigate the complexities of human resource management. This comprehensive learning experience is priced at USD $278 and offers valuable insights for those looking to enhance their understanding of HRM and advance their careers in the dynamic field of hospitality management.

Best for:

This course is best for those looking to effectively analyze contemporary issues in the management of human capital within the hospitality and tourism industry, as well as develop leadership skills and understand employee motivation.

Course overview:
Level Intermediate
Students 27,877
Duration 80h 0m
Platform edX
Institution The Hong Kong Polytechnic University
Price $278 or free without certificate

4. Managing Marketing in the Hospitality and Tourism Industry

Best for marketing in hospitality sector

Learn the latest principles and theories in marketing and how to apply them to the hospitality and tourism industry. Marketing within the hotel and tourism industry presents unique challenges, as marketers are tasked with selling services and memories rather than goods. In this hospitality management course, you will learn how to apply marketing knowledge and skills to the hotel and tourism industry. You will learn best practices for building customer loyalty and creating a strong brand and learn how to efficiently communicate to stakeholders through integrated marketing communications. You will also learn about the importance of marketing to both previous and new customers.

Students' learning experience will be enhanced through the use of creative approaches to solve marketing problems in hotel and tourism settings. Note that this course is priced at USD $278. By the end of this comprehensive course, students will have gained valuable insights and strategies that can be applied in their careers within the dynamic realm of hospitality management. The skills acquired will not only enhance the students' professional profiles but also enable them to successfully navigate the complexities of the hospitality and tourism industry.

Best for:

This course is the best for learning marketing strategies specifically tailored for the hospitality and tourism industries. It teaches effective techniques to build customer loyalty, create a strong brand, and efficiently communicate with stakeholders through integrated marketing communications.

Course overview:
Level Intermediate
Students 20,698
Duration 80h 0m
Platform edX
Institution The Hong Kong Polytechnic University
Price $278 or free without certificate

5. Introduction to Hospitality and Tourism Industry

Best for introductory hospitality knowledge

This comprehensive course serves as an ideal starting point for individuals interested in exploring the myriad of career opportunities and exciting experiences available to professionals in the hospitality and tourism industry. As the world's largest service industry, hospitality management offers diverse roles in various sectors such as event planning, food service, hotel/resort operations, human resources, tourism management, and marketing. With the industry's enormous potential for growth and geographical flexibility, this course aims to kickstart your academic journey to securing your slice of this rewarding career pie.

By delving into the various aspects of the industry, the course helps to broaden your knowledge base and deepen your understanding of hospitality and tourism management. The U.S. Travel Association reports that in 2018, travelers spent nearly $1.1 trillion in the U.S., generating $171 billion in tax revenues for federal, state, and local governments. As worldwide figures are even more staggering, this course provides the perfect platform for individuals passionate about embarking on a career path within the industry. Through immersive learning and practical applications, the course allows you to explore work environments characterized by natural beauty, entertainment, fun, service, and creativity – all hallmarks of the ever-evolving hospitality and tourism sector.

Best for:

This course is perfect for individuals looking to explore various career opportunities within the diverse hospitality and tourism industry, while gaining foundational knowledge in areas such as event planning, food service, and marketing.

Course overview:
Level Beginner
Students 18,820
Duration 12h 0m
Platform edX
Institution University System of Maryland
Price $49 or free without certificate

6. Innovation and Technology Management in Tourism and Hospitality

Best for innovative tourism technology

In the rapidly evolving world of tourism and hospitality, staying ahead of the game requires a deep understanding of the latest innovations and technologies. The hospitality management course provides learners with such knowledge by exploring information and communication technologies (ICTs) and innovations within the hotel and tourism industries. The course delves into the strategic applications of ICT innovations in these sectors, ensuring that learners are well-equipped to navigate the ever-changing landscape of hospitality management.

Throughout the course, participants will gain insights into the roles of ICT infrastructures and tools in shaping various aspects of the industry, such as business environment, business models, marketing practices, revenue strategies, and customer services. Furthermore, the course discusses the dynamics generated by the development of ICTs and their overall impact on hospitality and tourism organizations. By the end of the program, learners will be well-versed in harnessing the power of modern technology to drive success and innovation in tourism and hospitality management.

Best for:

This course is best for those looking to understand and harness the latest innovations and technologies in the tourism and hospitality industries, particularly in the strategic applications of information and communication technologies (ICTs) for business environment, business models, marketing practices, revenue strategies, and customer services.

Course overview:
Level Intermediate
Students 18,049
Duration 80h 0m
Platform edX
Institution The Hong Kong Polytechnic University
Price $278 or free without certificate

7. International Hospitality & Healthcare Services Marketing

Best for hospitality and healthcare marketing

In the rapidly growing sectors of hospitality and healthcare services, understanding the unique characteristics of each industry is crucial for those seeking career advancement or entrepreneurial opportunities. The International Hospitality & Healthcare Services Marketing course is tailored to inspire and equip learners with enlightened and creative management capabilities. By delving into the specifics of these industries, participants will be able to identify successful management strategies for service businesses, allowing them to better manage customer involvement, market intangible products, and oversee customer expectations and perceptions.

Upon completing this course, learners will be able to identify the unique characteristics of both the hospitality and healthcare industries, and implement optimal marketing and management strategies. They will gain insights into balancing supply and demand within the hospitality sector, as well as understanding how the healthcare industry is evolving into the experience business. Moreover, participants will be better equipped to manage human interactions and facilities to enhance customer experiences. Ultimately, the innovative approaches explored throughout the course will pave the way for learners to develop groundbreaking strategies within the realms of hospitality management and healthcare services.

User review:

International Hospitality & Healthcare Services Marketing is an Amazing Online course lectured by Professor Sunmee Choi. The insight explained by her are of immensely helpful to understand how Hospitality and Healthcare service are similar. Both are Human touch oriented service industry which can c omplement each other . The Course Theory and Visuals have been well organised and examples given are very much individual industry related which also explains how one can merge the aspects of Hospitality industry into Healthcare Industry. Looking forward for more courses related to Healthcare Industry. [2] ... Read More

Best for:

This course is ideal for building expertise in marketing and management strategies within the growing sectors of hospitality and healthcare services. Participants will gain insights into managing customer involvement, market intangible products, and oversee customer expectations and perceptions across both industries.

Course overview:
Level All Levels
Students 15,300
Rating (4.7)
Duration 5h 0m
Platform Coursera
Institution Yonsei University
Price 7 days free trial
Subscription: $33.25/m annually, $59/m monthly

8. TripAdvisor Domination For Hospitality & Hotel Management

Best for mastering TripAdvisor domination

This comprehensive course aims to help hospitality and hotel professionals improve their online reputation and presence on TripAdvisor to increase bookings, clientele, and overall profits. Created by an international team with extensive experience in the hospitality industry, this step-by-step guide covers a wide range of key topics such as system evaluation, review collection and management, and customer experience optimization. By applying the expert techniques and methods taught in this course, students will acquire the know-how to effectively manage and enhance their online reputation on TripAdvisor and other review platforms, leading them to success in the competitive hospitality industry.

Throughout the course, students will be provided with real-life examples, downloadable checklists, and templates for creating a professional-looking website tailored to their hotel or hospitality business. The curriculum dives into practical aspects of hotel management, emphasizing the importance of a strong online presence to attract more clients and boost revenue. Learners will be able to implement small changes that yield significant results in terms of increased bookings and profitability. This course is an essential investment for professionals aiming to level up their hospitality management skills and take their business to new heights in today's online-driven market.

User review:

This course indeed show me the way how you have to be in hotel industry to get success.And I learnt lot's of new secret keys from this hospitality management about trip adviser and hotel industry .I'm 20 year hotel industry experienced person and still when I'm listing to this speech I found lot's o f small mistake of our hotel staffs,so this course make lot of good hand to re-correct that previous bad image as well.Thank you /Miss Marina/Mr.Antonio it was very pleasure participate this event and looking forward to work with trip adviser in the future with my New Planing hotel in Sri Lanka [3] ... Read More

Best for:

This course is ideal for hospitality and hotel professionals looking to improve their online reputation and presence on TripAdvisor, leading to increased bookings, clientele, and profits.

Course overview:
Level All Levels
Students 3,543
Rating (4.56)
Duration 3h 5m
Platform Udemy
Instructor(s) António Araújo,Marina Arantes
Price $17.99

Compare Hospitality management Online Courses

Course Rating Cost
Food & Beverage Management
Best for food and beverage expertise
7 days free trial
Subscription: $33.25/m annually, $59/m monthly
Tourism and Travel Management
Best for comprehensive tourism strategies
$99 or free without certificate
Managing Human Resources in the Hospitality and Tourism Industry
Best for managing hospitality HR
$278 or free without certificate
Managing Marketing in the Hospitality and Tourism Industry
Best for marketing in hospitality sector
$278 or free without certificate
Introduction to Hospitality and Tourism Industry
Best for introductory hospitality knowledge
$49 or free without certificate
Innovation and Technology Management in Tourism and Hospitality
Best for innovative tourism technology
$278 or free without certificate
International Hospitality & Healthcare Services Marketing
Best for hospitality and healthcare marketing
7 days free trial
Subscription: $33.25/m annually, $59/m monthly
TripAdvisor Domination For Hospitality & Hotel Management
Best for mastering TripAdvisor domination
$17.99

How to choose best Hospitality management online course

Choosing the best hospitality management course can be a daunting task, but it is crucial in ensuring an enriching learning experience that will not only develop your expertise but also enhance your career prospects. To make an informed decision, it is essential to know what aspects to look for in a course. Here are some key points to consider:

  • Relevance: Ensure the course is in line with your intended learning objectives and caters to your specific interests within the hospitality management field.
  • Comprehensiveness: A well-rounded course should cover a wide range of topics, including food and beverage management, tourism and travel management, human resource management, marketing strategies, and industry fundamentals.
  • Innovation: Look for courses that explore the role of technology and highlight innovative approaches in hospitality and tourism management.
  • Specialization: Opt for courses that delve into niche areas, such as international hospitality, healthcare services marketing, or mastering popular platforms like TripAdvisor to maximize your expertise.
  • Career Advancement: Ascertain whether the course will contribute to your career growth by providing valuable certifications, career guidance, and networking opportunities.

By keeping these factors in mind, you'll be well-equipped to select the ideal hospitality management course that meets your goals and aspirations.

Conclusion

In conclusion, investing in these hospitality management courses will pave the way for the accomplishment of your personal and professional goals in the field. By enhancing your knowledge and acquiring essential skills, you will be equipped to embrace the dynamic world of hospitality and tourism management with confidence and competence.

Whether you are a budding professional or an experienced player in the industry, these courses will serve as essential stepping stones to your career advancement while addressing your key learning objectives. By mastering these critical aspects of the industry, you will find yourself positioned to lead and navigate today's exciting landscape of hospitality and tourism management. Embark on your journey now and elevate your career prospects to new heights.

How much does a hospitality management course cost?

The cost of a hospitality management course varies depending on the platform and the type of access you require. On platforms like Coursera, you can get a 7-day free trial, and subscriptions range from $33.25 per month annually to $59 per month on a monthly basis. On edX, some courses are available for free without a certificate, while others may cost between $49 and $278. Udemy offers courses at a price of around $55.90.

How long do hospitality management courses take?

The duration of hospitality management courses depends on the specific course and platform you choose. On Coursera, courses can take anywhere from 5 hours to 13 hours. On edX, you can find courses ranging from 12 hours to 80 hours in length. Courses on Udemy may have durations of around 3 hours and 5 minutes.

What factors should I consider when choosing an online hospitality management course?

When choosing an online hospitality management course, consider factors such as your budget, time commitment, course duration, specific topics covered, the reputation of the course provider, and whether you need a certificate for the course. It's essential to select a course that will help you achieve your specific learning goals and align with your career path in the hospitality industry.

  1. Ebru S (May 16, 2020). "Food & Beverage Management". Coursera. Retrieved April 29, 2023
  2. Padmanabhan S (July 1, 2020). "International Hospitality & Healthcare Services Marketing". Coursera. Retrieved April 29, 2023
  3. Saputhanthrelage Don Lakmal Anurudda (August 11, 2018). "TripAdvisor Domination For Hospitality & Hotel Management". Udemy. Retrieved April 29, 2023