15 Best Communication Courses & Certifications Online To Take In 2023
Discover the key to personal and professional success in our ever-connected world with our curated list of the 15 best online communication courses and certifications available in 2023, designed to elevate your skills and boost your career.
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In a digitally connected world, effective communication has become more valuable than ever. After analyzing an impressive 4,210 popular communication courses from different providers, with over 75,219,031 enrolled students who left 3,049,639 ratings and reviews, we have carefully curated a list of 15 exceptional communication courses and certifications that can take your skills to the next level. Our evaluation took into consideration criteria such as ratings, reviews, enrollments, learner satisfaction, course content quality, comprehensive curriculum, release date, and affordability, all combined with our team's extensive experience and expertise in the field.
Whether you're looking to boost your confidence in communication, learn how to handle high-stakes situations, or master the art of empathetic and culturally-sensitive conversations, our list features a wide range of courses tailored to suit various needs and interests. Dive into our selection and discover the perfect course to elevate your communication abilities and make your mark in the fast-paced world of 21st-century communication.
Effective oral communication is a crucial skill in today's dynamic and fast-paced business world, but many people grapple with the fear of public speaking. This course, led by experienced communicator Jeff Ansell, seeks to allay those fears by equipping learners with a range of simple and practical communication tools, strategies, and tips that are easy to apply and produce immediate results. By working through the course, you will learn to sound more confident and harness the power of body language and tone in conveying your ideas more effectively while overcoming anxiety.
The course culminates in two real-world coaching exercises, which bring the concepts learned throughout its duration into clear focus, demonstrating the power and practicality of the techniques in different social situations. By mastering the art of communication through this course, you will gain an essential ability to progress both professionally and personally, and become a more competent and successful communicator in any setting. The knowledge and strategies you gain will empower you to effectively engage with others and create a lasting impression.
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This course is best for individuals seeking to overcome the fear of public speaking and improve their oral communication skills with practical tools, strategies, and tips. By mastering these techniques, learners will be empowered to effectively engage with others in any setting, for both personal and professional development.
This comprehensive course is designed to help you build and enhance your communication skills, which are crucial for success in today's professional environment. Effective communication is essential in various aspects of your career, such as meetings, email exchanges, pitches, and presentations. By focusing on the four building blocks of communication - people, message, context, and listening - you will be better equipped to navigate diverse situations and convey your ideas and thoughts in a clear and professional manner.
Expert instructors Tatiana Kolovou and Brenda Bailey-Hughes guide you through essential communication principles and provide valuable tools and techniques to improve your proficiency. The course employs a rich array of vignettes and practical applications, allowing you to gain a deeper understanding of the communication process and learn how to adapt your style to different contexts. By mastering these core competencies, you will not only enhance your value to your organization but also increase your chances of career advancement and professional growth.
User review:
Preparing for an executive presentation for an 'approval' for something is okay with gathering detail and laying plans for a high level summary. This is a typical American way that often goes down in flames. I was a President for a Japanese company and lived in Japan for a while and learned 'neema- washi.' This is a process whereby you present your idea to each manager that is part of the decision you want one by one. You get their objections and suggestions to improve your idea long before you hit them 'cold turkey' which always makes them defensive. Yes, you recommend bouncing this off of colleagues, but it may only give you some support, but not concrete data. Once you approach each decision maker and make your changes, only then would you make your presentation. The decision makers will see 'their' suggestions and changes in your presentation and will remove the unexpected pounding you would get the American way. Questions you would get will be much softer and less difficult. [1]... Read More
John Sanford
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This course is excellent for those who want to improve their communication skills for personal growth, career advancement, and increased confidence in various professional contexts. It covers essential communication principles and provides valuable tools and techniques for enhancing proficiency in diverse situations.
This course offers valuable insights and practical strategies to help individuals master their interpersonal communication skills in a professional setting. The focus is on understanding how anyone can learn and practice effective communication, regardless of their natural aptitude. With the guidance of an experienced personal branding and career expert, participants will learn essential techniques for conveying messages efficiently in the workplace and addressing potential communication challenges with colleagues and supervisors.
In addition to the fundamental communication principles, the course delves into handling complex situations that may arise in day-to-day professional interactions. Participants will acquire the skills to manage interruptions, respond to critical feedback, and navigate communication across diverse cultures. By developing a strong foundation in interpersonal communication, individuals can enhance their professional relationships, create a positive work environment, and ultimately, contribute to the overall success of their organization.
User review:
Overall, I appreciated this course and the good advice it offered in terms of interpersonal communication. My only suggestion would be to add a section about communication as an extrovert. Much of the focus of the introvert video was on what introverts need to do in order to be more involved/present, but I would suggest that extroverts would also benefit from understanding how their actions affect others and how they can work to make space for introverted people. After all, introverts do have something valuable to contribute it. And, that's really the issue. It's a bias in business and society that is worth exposing and countering. Just because people don't seek the limelight doesn't mean they're not worthy of it or incapable of handling it. [2]... Read More
April Aldeen
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This course is ideal for individuals looking to enhance their interpersonal communication skills in a professional setting, enabling them to navigate complex situations that arise in day-to-day interactions with colleagues and supervisors.
This course focuses on developing and honing communication skills that are essential for effective leadership and management roles. Under the guidance of communication experts Tatiana Kolovou and Brenda Bailey-Hughes, participants will learn how to manage challenging interpersonal situations, deal with difficult people, influence others, and confidently deliver impromptu public speeches. The course is especially designed to address practical situations and provide valuable insights to improve overall communication proficiency.
The techniques covered in this course can help individuals greatly in their professional growth and success. By mastering advanced communication skills, participants can expect to become more able managers and leaders who can guide their teams to collective success through better understanding, clarity, and guidance. The invaluable insights provided by experienced and knowledgeable instructors will aid in the seamless integration of effective communication strategies into everyday personal and professional interactions.
User review:
This is course is very effective and relatable with day to day life. I have seen many such examples in my professional life. Just wanted to suggest on one below mistake in the course.
There was one question in the course and I think answer explanation doesn't match the answer. Please recheck once or if I am missing something?
Q -Mai has just joined your group at a large engineering firm. How can you best welcome her?
Ans- by exposing her to essential training and learning about her special skills and talents.
Explanation- Your teammate Jason, enjoys helping others and like to see himself as a "Hero" to others. You need him to stay late today and help you meet a deadline. What is the most compelling way to influence Jason?
Thanks [3]... Read More
Manish Barewar
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This course is perfect for individuals seeking to improve their communication skills for personal growth, career advancement, and effective leadership in diverse environments. You'll learn to confidently manage challenging interpersonal situations, influence others, and deliver impromptu public speeches with the guidance of communication experts.
This invaluable course focuses on developing empathetic communication skills to enhance your interpersonal interactions, specifically in the workplace. By learning the principles of empathetic communication from an industry expert, participants will gain practical insights and strategies to handle difficult conversations effectively. Empathy plays a pivotal role in fostering open dialogue and creating an environment where individuals feel valued and secure, contributing significantly to the overall success of the company.
Acquiring and practicing these empathetic communication skills will empower you to better understand the perspectives of your coworkers, resulting in more meaningful and productive one-on-one discussions and team collaborations. By honing your emotional intelligence and adopting an empathetic approach to communication, you will not only be paving the way for improved workplace efficiency, but also nurturing strong relationships that will positively impact your professional and personal life. Don't miss this opportunity to unlock your full communication potential.
User review:
The course reiterates the importance of trust and patience to a company’s sustainability and continuing growth. The content is relevant, and the instructor communicates clearly and in a timely manner.
I have experienced great success managing a team and assisting clients with their event planning by been an empathetic communicator. Guests are more responsive and remain engaged when they feel safe to express concerns and share experiences. Empathetic communicators understand what motivates all sides of a transaction and act as trusted counselors to all. They bring unity to the entire project which fosters a higher bottom line for the organization, as it promotes employee retention and client referral business. Team member morale is high which in turn provides guests with better customer service.
Practicing the principals of the course to my personal life, I have been experiencing greater satisfaction and fulfilment. I highly recommend it to all professionals who desire to lead well.
[4]... Read More
Eleni Hasapis-Chiapetto
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This course is the best for individuals who want to develop their empathetic communication skills to improve interpersonal interactions, specifically in the workplace, and better understand the perspectives of their coworkers, leading to more meaningful discussions and team collaborations.
The communication course, Communicating about Culturally Sensitive Issues, delves into principles and strategies that can aid in fostering more productive and meaningful conversations surrounding matters of diversity. Under the guidance of Duke University professor Dr. Daisy Lovelace, participants learn to acknowledge and appreciate that individuals' unique experiences shape their perspectives, thus cultivating the ability to approach sensitive discussions with an open mind and understanding of differing viewpoints.
In addition to understanding personal lenses, the course offers various techniques that aid in navigating the complexities of these intricate discussions about cultural differences. By incorporating these strategies, participants can develop the courage and skills necessary to engage in conversations that promote inclusivity, understanding, and appreciation for the diverse experiences and perspectives of those around them.
User review:
I think another commenter already addressed this, but person/people first language is a very debated topic and depending on the person and the disability, people will feel very differently about person first vs identity first language. For example, I would not want to be referred to as a person with autism, but I would be fine with being referred to as a person with fibromyalgia. In general, I'd rather be called a disabled person instead of a person with a disability, because my disabilities are ones that are part of me for life and are just as important to who I am as my hobbies and personality traits.
Ask people what they prefer, and do some research into specific disabled communities you're going to talk about. There's no real right answer and I appreciate the effort to encourage inclusive language, it's just not a one size fits all approach with this topic. [5]... Read More
Valentine Matheson
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This course is ideal for individuals looking to enhance their communication abilities by fostering productive and meaningful conversations about culturally sensitive issues. Through understanding diverse perspectives, participants can develop the courage and skills needed to engage in inclusive conversations that promote understanding and appreciation for others.
This comprehensive course offers an opportunity to learn and master the art of communication during high-stakes situations. Through expert guidance, you will be equipped with strategies on how to manage your message, yourself, and stakeholders when tension is high, ensuring success in crucial moments. The course also provides a wealth of practical tips and real-life examples that demonstrate the value of effective communication in scenarios where the stakes and expectations are high.
In this course, expert instructor Jenna Lange shares valuable techniques to help you navigate through challenging moments in your professional life. By enrolling, you will gain insights into building concise, effective messages, managing your body language, avoiding common pitfalls, and more. Additionally, Jenna shares relevant case studies and her own surprising personal experiences that provide a real-world context to the concepts taught. Enrich your communication skills and learn to shine in high-stakes moments with this indispensable course.
User review:
So in the middle of watching this mini class, I was called out of the blue for an interview! I used all that I had learned and it was easier for me to give my clear answers to an interviewer who was the sergeant. Plus I was able to tell my story with just the key points, while standing up using my hands, smiling while in front of a mirror and I have to say it was much better then um.... Only bad thing was I had a bad cell connection. Otherwise strongly advise this mini class! [6]... Read More
Pegge Trail
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This course is ideal for individuals seeking to effectively navigate high-stress and high-stakes communication situations. Through expert guidance, practical tips, and real-life examples, you will learn how to manage your message, body language, and stakeholder relationships to ensure success in crucial moments.
In today's competitive professional environment, effective communication is crucial to maintaining positive working relationships and resolving conflicts. The Communicating with Diplomacy and Tact course is designed to help individuals develop a diplomatic mindset and employ tact in potentially challenging workplace situations. Under the expert guidance of communications professor Tatiana Kolovou, learners participate in exploring four real-life scenarios, focusing on core skills such as authenticity, empathy, and active listening.
As participants navigate through these scenarios, they gain valuable insights into the benefits of tactful communication in professionally difficult situations. The course emphasizes the importance of practicing diplomacy and tact in both work and personal contexts, enabling individuals to enhance their ability to maintain strong and lasting relationships despite challenging interactions. Through relatable examples, compelling stories, and supporting facts, learners are equipped with the necessary tools to continually refine their communication skills and achieve successful outcomes in diverse situations.
User review:
My experience with watching the video helped me to understand how to communicate with people from different cultures and all walks of life. One culture may like to engage personally, while another may not be. You must build trust with a person or group to be accepted. Communication can be formal or informal, depending on if it is a business meeting or social gathering. Interrupting a conversation can be positive if it is engaging in the conversation or negative if the person is being singled out. When you communicate, it is crucial to think about what you are going to say and prepare yourself for criticism before you respond to feedback. Introverts must use other ways to speak up and present themselves such as; written memos, making your voice heard, getting help from a peer. or by someone in the meeting advocate for them. Communicate with your colleagues. Be polite, sincere, courteous, and empathetic when communicating at work at all times. [7]... Read More
Terri Heningburg-Douglas
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This course focuses on helping individuals develop a diplomatic mindset and employ tact in challenging workplace situations, ultimately enhancing their ability to maintain strong relationships and resolve conflicts effectively.
This comprehensive course enables learners to understand and enhance the communication practices shared by high-performing teams. Guided by Duke University professor Dr. Daisy Lovelace, participants will be introduced to the foundations that ensure the success of any team. Throughout the course, participants will learn how to create a team charter, set up norms for efficient teamwork, and promote group cohesiveness.
Apart from focusing on establishing trust and fostering accountability among team members, the course also delves into effectively communicating with teammates in various settings. By the end of the course, learners can expect to have gained valuable insights and practical knowledge on the dynamics of communication within teams, paving the way for improved team performance and success.
User review:
I appreciated the quiz questions and the ability to use the transcript feature. This allowed me to process the more interactively as well the audio and visual information initially presented. Excellent course for project managing addressing key areas that aren't usually included. (culture, personalities, deadline definitions). The only thing I would have liked is sample situation or two which include filling out the RACI and being walked through a project (video format) using this form with examples of each from start to finish. Basically, drilling it in until it's second nature. [8]... Read More
Kim Dearman
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This course excels at teaching participants how to effectively communicate within a team setting, fostering trust and accountability among members, and promoting group cohesiveness for improved performance and success.
This course focuses on addressing the increased diversity and evolving work environments in the 21st-century workplace. It aims to equip learners with the necessary communication skills to adapt and effectively collaborate with colleagues from varying backgrounds, generations, and cultures. Understanding and honing one's own communication style is crucial to fostering a productive and inclusive work environment, especially in light of the growing trend towards remote and hybrid work settings. The course emphasizes the development of communication strategies and practices that build bridges and facilitate seamless cooperation among team members.
Upon completion of the course, learners will have gained a comprehensive understanding of their communication style and the methods needed to improve their effectiveness. They will be well-versed in the impact that changing demographics have on workplace communication and will be able to discern the preferences and nuances associated with the different working generations. Additionally, learners will be able to recognize the unique communication benefits and challenges of various work environments, such as in-person, virtual, or hybrid. Armed with this knowledge, participants will be prepared to apply effective techniques for engaging with a diverse workforce and to implement a flexing communication strategy that cultivates stronger team dynamics in the workplace.
User review:
This course can give me a knowledge of communication in the 21st Century Workplace. I think it is very beneficial for people who are work in the organization. To make me know how to use effective communication, how to use verbal and non-verbal, how to work with other people in the team, and etc. Thank you so much [9]... Read More
Chutikarn N
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This course is excellent for those who seek to improve their communication skills in the context of evolving and diverse 21st-century workplaces. It offers comprehensive guidance on understanding one's own communication style, collaborating effectively with colleagues from various backgrounds and generations, and navigating the unique challenges of different work environments such as in-person, virtual, or hybrid.
This course focuses on teaching students how to communicate effectively in a business setting, taking into account the diverse audiences they may encounter and the importance of constructing sound arguments. Participants will explore various successful practices and guidelines derived from both research and experience, ultimately enhancing their writing, presentation, and interpersonal communication skills for success in the business world.
Throughout the course, students will hone their communication style by learning strategies for improving clarity, conciseness, and impact. The course aims to develop the ability to think strategically about all forms of communication and equip learners with the skills to communicate effectively with diverse audiences. By the end of the course, students will be well-prepared to excel in various professional settings, mastering the art of impactful and effective business writing and communication.
Best for:
This course excels at teaching students how to effectively communicate in various professional settings, catering to diverse audiences and enhancing their writing, presentation, and interpersonal communication abilities for success in the business world.
Enhance your communication skills and boost your career prospects with Smart Tips: Communication, a comprehensive course designed to help busy professionals communicate effectively, confidently, and persuasively. Master the art of giving and receiving feedback, navigate difficult conversations, and confidently present your ideas in any situation. With short, standalone lectures, this engaging course allows you to quickly apply new skills and techniques to your work and personal life, ensuring that you make a lasting impact and increase your influence.
Learn how to address challenging colleagues and customers, manage up and down in your organization, present ideas persuasively, and handle tough questions with ease. The course, developed by a seasoned communication expert with decades of experience, offers practical tips and tools derived from psychology, neuroscience, behavioral economics, and more. Whether you're a professional at any level in any industry, Smart Tips: Communication provides targeted, quick, and practical help to polish your communication abilities and help you excel in your job and career. Don't miss out on the opportunity to gain a competitive edge by becoming an effective communicator.
User review:
I am deeply astonished and grateful for the insights Deborah Grayson Riegel, the instructor, shares. I will buy her books!
The only think I did not like too much was how this course, in many places, is a sort of an overview. 'If you're trying to achieve this, do these 20 things, if you're trying to achieve that, here another 13 aspects to think of ...'
While the content is extremely useful and well delivered, I am afraid, I won't be able to take away from the course as much as I would like. I would suggest one course on each of the chapters, with a little more depth, along with tips on how to logically remember the numerous tips and tricks. [10]... Read More
Davorin Pandel
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This course is ideal for those looking to enhance their communication skills for personal growth, career advancement, and handling high-stress situations. It offers practical tips and tools derived from psychology, neuroscience, and behavioral economics to improve your confidence, empathy and diplomacy, and adapt to diverse work environments.
Communication is a critical skill for professionals in any field, and in this course, the focus is on helping scientists, engineers, and other technical experts enhance their abilities to convey their knowledge and insights effectively. The curriculum emphasizes strategies and techniques for presenting complex ideas to non-specialist audiences, particularly when informing organizational decision-making processes.
Over the duration of five weeks, participants in this course will gain a deeper understanding of the principles of effective communication while honing their presentation skills. The learning experience combines theoretical discussions with practical exercises, ensuring that participants develop confidence in their ability to communicate strategically and contribute to the success of their organizations.
Best for:
This course is best for individuals seeking to enhance their abilities in conveying complex ideas effectively to non-specialist audiences, particularly when informing organizational decision-making processes. It offers a combination of theoretical discussions and practical exercises to help participants develop confidence in strategic communication and contribute to the success of their organizations.
Effective writing and presentation skills are essential for career success. Learn how to create and deliver high-impact communications, improve your soft skills, and effectively lead and collaborate on teams. In many careers, the foundation of your professional success is your ability to inform, persuade, and build relationships at work. In this self-paced career development course, you’ll practice communicating, forming teams, and planning projects in a variety of contexts.
By the end of the course, you will have the skills and knowledge you need to become influential in the workplace. This is the second course in Fullbridge’s four-part Career Development XSeries, designed to prepare you to succeed in the modern workplace. The focus on communication skills and teamwork ensures that you become proficient in conveying your ideas and working with a diverse group of individuals, paving the way for a successful career path in various industries and fields.
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This course excels in teaching individuals how to create high-impact communications, improve soft skills, and effectively lead and collaborate on teams, setting the foundation for professional success in a variety of industries and fields.
Crisis communication is one of the most challenging communication types an organization or individual can face, bringing together emotional vulnerability, ethical challenges, and high-stakes decisions amplified by informational and persuasive goals. When managed well, this communication can neutralize and calm an evolving crisis. When managed poorly, though, crisis communication makes a situation worse. This course takes viewers through the most important parts of preparing for crisis communication, including understanding crisis types and strategies, preparing foundational documents, and how to create communication in the moment.
By the end of the course, viewers will have a concrete understanding of how to manage crisis communication for their own organizations, providing invaluable insight and immediate benefit. The course covers the process of preparing for a crisis, communicating with stakeholders during a crisis, and evaluating methods and effectiveness after a crisis has passed. Technology plays a critical role in effective crisis communication, and the course delves into the role it plays and the best practices for leveraging technology in these high-pressure situations. With thorough knowledge of crisis communication and technology, anyone taking this course will be well-equipped to handle challenging situations and protect the reputation and stability of their organization.
Best for:
This course is ideal for those looking to effectively manage crisis communication by understanding crisis types and strategies, leveraging technology, and meticulously preparing foundational documents to navigate challenging situations and protect their organization's reputation and stability.
Choosing the best communication course is a crucial step in achieving your professional and personal communication goals, whether it involves fostering personal growth, career advancement, or navigating culturally diverse environments. To make an informed decision, it is essential to consider the specific objectives you wish to achieve and delve into the course content to assess compatibility with your goals.
Personal growth and development: Focus on courses that target your communication abilities, help build your confidence, teach you the art of diplomacy and tact, and aid you in developing empathy.
Career advancement: Look for courses that enhance communication in professional settings such as the workplace, within teams, high-stakes scenarios, or in business communications.
Culturally diverse environments: Target courses that deal specifically with communicating about sensitive issues and adapting your communication style for a diverse audience.
Crisis communication and technology: If you deal with high-pressure situations, prioritize courses that teach you how to manage a crisis, with a special emphasis on leveraging technology for communication.
Teamwork and collaboration: For effective team communication, focus on courses that cover communication within teams, both in person and through virtual platforms.
In conclusion, carefully considering the goals you wish to achieve in the context of an ever-evolving communication landscape will enable you to identify the perfect course that caters to your unique communication and learning requirements.
Conclusion
In conclusion, investing in communication courses is a crucial step towards personal and professional growth. By mastering a diverse range of communication skills, individuals can confidently navigate complex scenarios, work well within teams, and effortlessly adapt to diverse cultures and environments. Moreover, individuals can gain the essential tools to handle high-stakes situations, effectively communicate with empathy, and develop a strong foundation for success in their careers.
By taking advantage of the courses outlined in this article, users can expect significant improvements in their communication abilities. Not only will these communication skills play a vital role in personal development, but they will also create a lasting, positive impact on career advancement opportunities. Embrace the journey towards becoming a more effective communicator by exploring and enrolling in these top-rated courses, and watch as doors open and opportunities arise as a result of your newfound skills.
How much does a communication course cost?
The cost of a communication course varies depending on the platform and the course itself. Some platforms offer courses for free without a certificate or with a paid certificate, while others have monthly subscription options ranging from $19.99 to $59 per month with free trial periods.
How long do communication courses take?
The duration of communication courses depends on the course content and structure. Some courses can be completed in less than an hour, while others may take up to 36 hours or more. The time required to complete a course may also depend on the learner's pace and commitment.
Are there any prerequisites for enrolling in a communication course?
Prerequisites for communication courses depend on the specific course and platform. Some courses are designed for beginners and have no prerequisites, while others may require prior knowledge or experience in communication or a related field. It is essential to review the course description and requirements before enrolling.
Article sources
John Sanford (November 18, 2022). "Communication Foundations".
LinkedIn Learning. Retrieved
April 20, 2023
